Return Policies

You can easily return the products you bought from Abiyefon in their original box, within 7 days at the latest from the delivery date, by performing the return process through your membership. After your product reaches us, it is examined and processed by the relevant units within 2 days at the latest. The return of the approved products is made by Abiyefon within 3 working days for the purchases made by credit card, and the refunds of the purchases made via money order and money order/eft are made by Abiyefon until 17.30 on Wednesdays every week. The next process is related to your bank. Refunds for installment orders are reflected to your credit card in installments, again by your bank. In the refund payments made, the payments made by the customers for the payment at the door and the shipping fee are deducted, that is, the return process is completed only on the product price

Returns of products that have expired, are unlabeled, used, have lost their resaleability or are damaged are not accepted. It will be sent back to you prepaid.

Return address: Sümer Mahallesi Ankara Bulvarı No: 109/1 D:4 Merkezefendi / DENİZLİ

Turkey Return Conditions:

All domestic returns are free. In order for your return to reach us quickly and free of charge, please tell the Aras Cargo officer to use our current code: 2016848851644. The shipping fee for returns sent via other cargo companies belongs to the sender (you). For orders placed with cash on delivery, the "payment on delivery commission fee" charged by cargo companies is not refundable.

If the product you purchased on our site is found to be faulty, it will be sufficient to create a return request through your subscription and send it to us via Aras Cargo within 7 days at the latest from the date of delivery. . If the ordered product defect is caused by the use of the customer or the product has been used within 7 days, the product cannot be returned or exchanged. As the product return and replacement conditions, the practices in accordance with the "Law on the Protection of the Consumer" numbered 6502 are essential. For any questions, please contact our customer service.

 Overseas Return Conditions:

In order for your returns to reach us without any problems, please send them to the address below by DHL Express! Customs fees for returns sent other than DHL Express will be deducted from your refund amount. Shipping costs for returns from abroad, and customs clearance costs in case of product insurance, belong to the customer. Our company does not accept liability in case returns made with other cargo companies are lost. You should pack and ship the product exactly as it was received from Abiyefon. You will be notified by email when we receive your return and your refund has been made.

Our products are delivered to the cargo after being checked by our quality control team and making sure that there is no deformation.
You can return the product you have purchased from Abiyefon within 7 days after you receive it. You can get detailed information about your returns from our Customer Services.

* PLEASE DO NOT SEND YOUR RETURNS TO TURKEY ADDRESS

Our return address: M.Cibikci Ceintuurbaan 101 H 1072 EX Amsterdam/Netherlands