Frequently Asked Questions
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- Order
- How can I order?
- Do I have to be a member to shop?
- Can I add or remove items to my shopping cart?
- How can I use my shopping cart?
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- Delivery & Shipping
- How many days will my order arrive?
- When will my order be given to cargo?/ What are the shipping charges?
- Which cargo companies do you work with?
- What should I pay attention to when I receive my cargo?
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- Return
- How do I make a refund?
- How does your refund process work?
- I paid in installments, how do I get my refund?
- Return the shipping fee when sending the product to whom?
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- Campaigns and Coupons
- Where can I see coupons?
- How can I use my coupon code?
- Can I use multiple discount coupons on the same order?
- Can I use the same coupon for multiple orders?
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payment
- Payment Options
- What are our payment options?
- Is it possible to install credit card?
- How secure is it to pay by credit card?
- Can I pay at the door?
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- Membership Transactions
- Membership Transactions
- I forgot my password, what should I do?
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- About Us
- Do you have a store?
- Are the products we see in our social media channels available on your site?
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